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Digital at Play FAQ

What is Digital At Play?

Digital At Play is a communications firm specializing in digital activities. It assists its clients from the definition of the strategy to the realization of the smallest details of communication according to the different needs.

We are also a producer of original content and have an independent communication activity related to the world of communication and entertainment. Follow our blog here.

In which countries do you work?

Digital At Play works, by vocation, with all countries around the world. 

Our operational headquarters is in Bucharest, Romania.

What services do you offer?

We take care of your communication and digital business needs with a tailor-made partner approach. For simplicity we distinguish our services in 6 areas: Online Consulting, Digital Mentoring, Digital Presence, Point of Sale Experience, Promotion and Total Branding.

How can I contact you to do a job with us?

Just call us at this number 0040 751.190.417 or send us an email. 

Once we get to know each other, to study your needs we will ask you for a consulting session up to a maximum of 60 minutes and for the value of 99€. 

Is it always necessary to pay for the initial online consultation?

Yes, but the cost will be later discounted from the cost of the services you choose to acquire. Online consulting is the fastest way we have to make you understand how much we can do for you, leaving you with original materials and information about your business.

Do you create websites? What technology do you use?

We create websites using CMS more in line with our customers' needs. We have experience in customizing existing solutions such as Wordpress, we also frequently use Wix and Squarespace or we can develop your site from scratch with a turnkey service.

By creating a site with us you will always have control of all the elements, the process will be transparent and we will manage for you all the steps: from the purchase of the domain to the creation of the template up to the training of your staff.

Do you do create ecommerce sites? 

Certainly yes and we have experience with the most popular ecommerce systems, including WooCommerce, Magento or Prestashop. We make much more: we deal with the integration of your orders and we follow you along all the digital process of fullfilment.We make much more: we deal with the integration of your orders and we follow you along all the digital process of fullfilment.  We help you to create your shop also in absence of a site, for example inserting your products on sites like Amazon or implementing solutions like Facebook and Instagram shop.

You can help me to manage my social channels?

Of course we can. We can take care of the creation of text content, images and videos. We plan your releases, moderate your comments and we can plan advertising for you.

Can you bring traffic to my website?

Yes, we can. We can study together a communication strategy and define a promotion budget to get more visits.Remember that you will pay directly for the third-party platforms and that we have no conflict of interest with third-party sites or portals.

We make much more: we deal with the integration of your orders and we follow you along all the digital process of fullfilment.  We help you to create your shop also in absence of a site, for example inserting your products on sites like Amazon or implementing solutions like Facebook and Instagram shop.

Finally, we have experience in the most recent online sales activities, including drop shipping.

You can help me to manage my social channels?

Of course we can. We can take care of the creation of text content, images and videos. We plan your releases, moderate your comments and we can plan advertising for you.

Can you bring traffic to my website?

Yes, we can. We can study together a communication strategy and define a promotion budget to get more visits.Remember that you will pay directly for the third-party platforms and that we have no conflict of interest with third-party sites or portals.

Can you create and manage newsletters?

Certainly yes, including setting up your database, legal verification, template and copy creation. We can analyze for you the redemption of openings and clicks to your site and suggest submission optimization strategies. We also offer advice for the achievement of closely related objectives, such as increasing registrations.

Do you do ghost writing activities?

Yes, we do. We often help clients and professionals to find the right words to express their concepts. We guarantee a unique tone of voice, modulated on the identity you want to carry on and the use of words, metaphors, images and concepts capable of positioning your company or person online.

We can contractually oblige ourselves not to publicly declare our collaboration if you do not wish.

Do you have a price list?

Yes, you can find it in the "services" section of our website. After the initial online consultation, we send our updated price list to all our contacts.

How can I be sure that you are the right agency for me?

On our website you can find our services, the philosophy and testimonials of some of the clients who have worked with us. Contact us, you can test us in the online consulting process or follow our blog, where you will find clearly displayed what we think about digital today, what successful cases we have and what is our position on the most popular digital practices.

Do you accept all types of clients? Companies, institutions, individuals?

We always hope to collaborate with as many people as possible, no matter what they do, but to find the right alchemy between us. Very rarely, in case of objectives that might result far from our area of expertise or might generate discomfort, we propose alternative solutions or decline the offer.

Can I subcontract the work I took for a client of mine?

Yes, we can support agencies and consultants in providing services to third party companies. Remember that in this case you will be our client, so the contract and mutual responsibilities will not involve third parties.

Can I participate with you in a competition?

Yes, if we find the competition stimulating it will be a pleasure to participate together.  If we can't, we will still be happy to give you an online consultation or direct you to a partner structure.

Can I invite you to a competition for my company?

Yes, with pleasure. Remember that for complex competitive processes - i.e. jobs that require several days of activity before a proposal - we could offer you a rejection fee to guarantee our work.

 

Do you offer legal advice for digital activities?

No, but we can refer you to third-party professionals. Remember that in this case the relationship will be directly with them and not with us.

 

Do you buy domains?

Yes, we can help you in the purchase of domains. Remember that you - or the legal representative of your business - will be the person responsible for the payment and data declared to the provider.

 

Do you buy advertising for third parties?

No. We can direct you to a partner structure.

 

Is it always necessary to make a contract to work together?

Yes, it is not possible to provide a service and receive financial compensation without a contract. Even in the case of pro bono activities - work that we do free of charge for sectors and services that we care about - the activity is required to be governed by a contract to guarantee everyone.

Want to find out more?

We are always here to help.

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